Kylie HeadProfile

Kylie Head is a mediation services specialist with over twenty years of experience in senior management roles. She has a broad industry experience which spans Biotechnology, Diagnostic, Medical laboratory, Pharmaceutical (Animal Health & Human); Surgical and most recently Audiology.

She commenced her mediation practice in 2007, as a supplementary perspective to her primary role focusing on commercial, contractual and employment disputes. She has worked extensively with clients negotiating complex specialised agreements.

In addition to mediating disputes, Kylie works extensively coaching executive leaders, in conflict management and in facilitating constructive communication. She also supports individuals through behavioural change, stress, transition and problem solving. Kylie uses her strong background in management and executive development together with her recognised coaching abilities to assist clients to quickly reach their goals. Kylie has coached executives and senior staff across the public and private sectors, guiding and supporting them as they accelerate their performance. Kylie empathizes with and challenges her clients.

Kylie's ability to facilitate change has been widely demonstrated for individuals, teams, business units across a variety of industries. She has a particular strength in coaching emerging leaders and leaders who are facing a new challenge.

Qualifications and Memberships

  • Master of Management- Auckland University
  • Postgraduate Diploma of Business Administration- Auckland University
  • Bachelor of Applied Science(Psychology)- Open Polytechnic
  • Diploma of Coaching The Southern Institute of Technology
  • New Zealand Certificate of Science- AUT
  • Conflict Coach- CINERGY
  • Advanced Certified Mediator-LEADR
  • NMAS Accreditation
  • Resolution Institute(Dispute Resolver) Member
  • AMINZ(Arbitrators & Mediators Institute) Member
  • NZAPP(Association of Positive Psychology)Member
  • Mediators Beyond Borders(NZ)Communications
  • ICF Coach Member


Safe 365 Health, safety & well being capability.
Totika Prequal certified

On the Table is a member of:

On the Table is a member of AMINZ
On the Table are members of  the New Zealand Association of Positive Psychology
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Kylie Head is Project Director & Communications for the NZ Chapter of Mediators Beyond Borders.
Resulution Institute Associate Professional